About Orion Holidays

25 years experience in the Cotswold Water Park

Independent business, working closely with lodge owners and local businesses

Choice of over 80 carefully selected high quality holiday cottages

Mark Thomas, Managing Director of Orion Holidays, has just under 25 years experience of working in the Cotswold Water Park. Mark began working here in the early 1990s and was involved in the original property sales when the resorts were first built. For this reason Mark has a very close and long lasting relationship with many of our lodge owners and knows almost everyone onsite. This relationship is vital to our business as it ensures that we retain a family-like, yet professional, manner right at our core, and we deeply care for and value our product.

All of our properties are second homes, meaning that they are owned and furnished in an individual way. No two of our properties are the same and our regulars return year on year enjoying a different experience each time. Due to our eclectic mix of owners each property has its own lively charm and feels like an actual home, rather than a prescribed holiday environment put together by a corporate design team. We offer holiday homes to make memories in and our first class service is an added bonus.

After leaving sales, Mark began his own agency business and, in 1997, opened Orion Holidays with a portfolio of just 5 rental properties. Since then, Orion Holidays has acquired roughly 80 properties across 9 different sites. From a one-man-band we now have a thriving team that co-ordinates property management, operations, property sales and hospitality.

This is all, of course, forgetting our fantastic setting. Surrounded by picturesque Cotswold villages, historic market towns and an area of lakes larger than the Norfolk broads, the stunning, natural landscape is tough competition for our fabulous lakeside holiday homes. The area is renowned for its wildlife and the range of activities available. Similarly, for those seeking the finer things in life, the area is also renowned for great restaurants, a lively atmosphere and top notch facilities.

'What first drew me to working in the water park was the landscape. It's great to work with a product that is constantly changing. The seasons and the wildlife mean that there is always something different; it's what keeps people coming back year after year. It's also a hidden gem. Many people aren't aware of the spectacular scenery and its proximity to a number of vibrant tourist destinations. I feel very lucky to be able to work surrounded by all of this.' (Mark Thomas).

The combination of a beautiful and unique setting, first class holiday homes, activities to suit everyone, and our commitment to providing high quality service, means that you won’t be disappointing in choosing Orion Holidays. It’s what makes our guests come back year after year, so start making your memories with us!

 

Frequently asked questions

 

 We have listed our most frequently asked questions by our guests. Please do contact us on 01285 861 839 if you have any further questions.

 


1. Can i bring my pet with me?

Many of our stunning properties are pet friendly so the family dog is more than welcome to come! With over 150 lakes and an area larger than the Norfolk Broads, the Cotswold Water Park has many footpaths, lakes and wooded areas to explore.

Please note that there is a charge of £25.00 per pet.

 

2. Will there be information on the local area in the property?

All properties now have a 'yourwelcome' tablet. To gain access the the tablets features, when you arrive, you will need to “check in” via the electronic guest information tablet to enable you to access the extensive property and local area information available.
 
The guest information tablet provides extensive information on your property/surrounding area, is easy to use, can be used to surf the web and even allows you to send directions to the local fish and chip shop to your phone!   

 

3. wHAT TIME IS CHECK-IN AND DEPARTURE?

Mill Village
1st July to the 31st of August, October Half Term and 27th to 31st December - check-in at 4pm and depart by 11am
All other dates - check-in at 3pm and depart by 10am

Spring Lakes
1st July to the 31st of August, October Half Term and 27th to 31st December - check-in at 4pm and depart by 11am
All other dates - check-in at 3pm and depart by 10am

Isis Lakes
1st July to the 31st of August, October Half Term and 27th to 31st December - check-in at 4pm and depart by 11am
All other dates - check-in at 3pm and depart by 10am

Clearwater and Howells Mere
check-in at 3pm and depart by 10am

Waters edge
check-in at 3pm and depart by 10am

Windrush Lakes
check-in at 3pm and depart by 10am

Watersmeet Apartments
check-in at 3pm and depart by 11am

The Lakes by Yoo
check-in at 4pm and depart by 10am

 

4. aRE COMMERICAL VEHICLES AND VANS PERMITTED?

Please note that only cars are permitted to be parked over night on the developments.
No vans, motor homes, caravans or any type of commercial vehicles are permitted.

 

5. WHere is the nearest train station?

Kemble Train Station
Windmill Hill,
Kemble
GL7 6AW

 

6. What is the best local taxi company to use?

Hill's South Cerney Cabs,
Contact Number: 01285 860181 / 07960 660885

 

7. Problems - what to do if anything unexpected happens?

We have a member of the Orion Team on call 24/7 so if anything happens that needs urgent attention out of hours, feel free to call. For anything else, please call us during office hours.

 

8. When do i get my refund back?

Once housekeeping has checked the property, as long as there are no issues, we will then be able to confirm the refund. It can take up to a week to do this and then a further 3-5 working days to arrive back into your account.  

 

9. can i have a supermarket delivery to my property after i arrive?

Yes, supermarkets do deliver to the developments within the Cotswold Water Park. Just give the full address of the property you're are staying at and any further information with regards to access.

 

10. Where is the best place to go shopping?

The best place nearby is Cirencester, full of boutiques, coffee shops, and popular high street retailers you're sure to find all you need in this beautiful historic market town.

McArthurGlen Swindon Designer outlet is located about 25 minutes from the developments. This outlet offers a range of popular restaurants and many designer shops at prices that you do not want to miss out on.

 

11. Where are the nearest restaurants/ bars to the developments?

The nearest restaurant/ bar are different depending on the development you are staying:
Isis and Windrush: The Old Boathouse Pub/ Four Pillars Hotel.
Spring Lake: The on site Lakeside Brasserie.
Waters Edge : The lakeside Brasserie on Spring lake, or, The Boathouse at The Four Pillars Hotel.
Lower Mill : The on site Ballihoo Club.
Lakes by Yoo: The Swan at Southrop

 

12. Where are the nearest local general stores?

There is a co-op shop located in South Cerney which is only about a 5-minute drive from all developments. The post code address for this store is GL7 5UH.
There is a small local village shop located in Ashton Keynes which is about a 10-minute drive. The post code for this local shop is SN6 6NX.
There is a Tesco's Extra supermarket located in Cirencester, this is about a 10-15 minute drive. The post code for this supermarket is GL7 1NP.
The distance to these general stores will not be the same from Lakes by Yoo. These are located about 25 minutes away.

 

13. Can i use the facilities on other holiday home developments?

Unfortunately, you are unable to use the facilities on different holiday home developments from which you are staying. However Spring lake is open for all to use. Charges do apply for all Water sports activities and gym use.

 

14. Can i book de vere spa 6 adult spa session passes when i arrive?

Yes, these spa passes are for age 16+  at £5 each and can be booked with us even when you arrive, just call the main office number on 01285 861 839. After you have booked the passes with us, you will have to contact the De Vere spa to book your session time. Children passes can be purchased directly at the Spa.

 

15. WHen can i use the mill village outdoor swimming pool?

There is a heated outdoor pool which is available from February to December. There is no lifeguard so swimming is entirely at your own risk.

The pool is open from 8am until Dusk.

Children under 14 must always be supervised by an adult.

The pools temperature is set to 31 degrees.

 

16. What is included at the property?

Please Click Here to see what will be included at the property.

 

Second holiday now with Orion. Great properties and easy booking. High standard of cleanliness and cottages well equipped. Lots to do if you want to be active or explore area. Also great for just chilling and relaxing and enjoying all the wildlife.
Jennie
Great property (no. 27 Clearwater) and perfect for our needs. Very pleasant house to stay in. Lower Mill Estate was a great place for us to stay. Facilities were great and the spa was perfect for us. Good easy booking and communication from the company was excellent.
Andy