Our dedicated ‘5 star’ Concierge Team is here to ensure you make the very most of your time at The Lakes by yoo. Covering all bases, the Team can help organise day-to-day homeowner essentials such as housekeeping, through to a full event management service for homeowners or rental guests alike. Our menu of services for rental guests can be seen here.

For Concierge bookings, please contact





With so many activities and opportunities, planning your diary can be difficult. So why not leave it to us? We'll arrange your bookings for you, making sure you don't miss out on tables for dinner or events on the estate. And if you've something special in mind, hiring a chef for the evening, perhaps? We'll arrange that, too.



Fire Lighting


There's nothing more welcoming than coming home to a roaring fire. We'll make sure your house is toasty for your arrival. We'll keep your log house fully-stocked and make sure your baskets are full of logs and kindling. Then we'll put our fire-lighting skills to the test, so you're greeted by a warm home upon arrival.




Fridge Stocking


Having to stock up on the essentials and life's little luxuries can mar the start of any stay. So we'll make sure you have everything you want from the word go. We'll greet your food delivery service, then unload and store your groceries. All of which means your kitchen will be full with the finest and freshest ingredients when you arrive.







It's impossible to tire of the estate. But with 650 acres to explore, you might get tired by it. So instead of trekking between activities, let them come to you instead. If you're planning a family bike ride, we can bring the bikes to your door. If you've arranged an afternoon canoeing, we'll leave the canoes on your lawn.





Private Catering


We can make entertaining easy, whether you're having a few friends over for dinner or organizing a major celebration. If you're thinking small and intimate, we can arrange a private chef. And if your plans are on a grander scale, we can run to a full catering service, with the cuisine of your choice and uniformed serving staff.





Room Service


There are few things more relaxing than being brought breakfast in bed. Unless it's being served lunch or dinner the same way. Our room service covers an extensive menu of English and international dishes and an exhaustive range of drinks. Perfect for those days when you'd rather be anywhere than the kitchen.







If you need childcare support, help is at hand. Our nannies are professionally qualified childcare professionals who are used to looking after children of all ages. Whether you've toddlers or teenagers, we'll be able to provide the practical help and peace of mind you need.





If you'd rather focus on entertaining your guests than safeguarding your sausages, we run a full barbecue service. We'll order your gas and prepare your food, light the barbecue and cook everything to perfection. We'll also clean up, so you're left with great memories not grease spots.



Picnic Hampers



Picnics are a speciality. Whether you're looking for a family-friendly location or somewhere more intimate, we'll advise you of the best places to picnic on and off the estate. Then we'll make sure your day is all it should be, by arranging a fantastic hamper packed with whatever you choose.