The Benefits of Letting Your Property With Orion Holidays
There is a lot of work involved in getting your holiday home ready for your guests. With first impressions counting for so much, it’s important you are well prepared prior to their arrival.
At Orion we have been supporting holiday home owners in the Cotswold Water Park for over 27 years and have fine-tuned our Holiday Home Property Management Service over that time. We are confident we have the experience, processes and people to ensure everything is managed professionally with no stress to you. So relax and enjoy the benefits of owning a holiday home.
Take a look below at just some of the reasons why our holiday home owners stay with us year on year. And, if it sounds interesting and you’d like to have an exploratory chat, just get in touch with our local, friendly team. You can call 01285 861839 or email us at contact@orionholidays.com.
How you could benefit from working with us
Extensive Onboarding
An invaluable service for property owners that takes away the stress and work involved in getting their property ready for guests.
It begins with a detailed Lettings Evaluation Report and optimal pricing recommendations and continues with hands on support for any refurbishment works, property staging and ensuring you meet all of your legal and compliance obligations.
Flexible Contract Terms
Be assured we won’t tie you into a long term contract from the start.
We are so confident in the level of service we provide, and understand that we need to get to know each other, that all we ask is for an initial 3 months contract.
After that, only if you are happy, will we move to a 6 month rolling arrangement.
Protecting your Investment
We market your property extensively on our own channels plus the main third party booking sites to secure bookings.
We average 70 – 80% guest occupancy – the sweet spot to balance the income you generate with your refurbishment costs.
In a world where guest feedback is key, we regularly get 5* reviews & repeat bookings.
Helping your Guests
From their first contact with us to their last, our friendly, team are on hand, and never far away to look after your guests 24/7.
Our Guest Welcome Folder provides them with everything they need to know about your property, whilst our unique free Local Digital Guide gives them access to information about the area and what to do during their stay, plus exclusive discounts from local businesses.
Giving Peace of Mind
Our locality means we can be your eyes and ears on the ground giving you confidence your property is being treated with respect.
Meeting your guests on arrival and taking a security deposit in advance, does, in our experience ensure greater care is taken during their stay. In addition, our high quality housekeeping and proactive maintenance checks also enable us to spot and resolve issues before they arise.
Sharing our Expertise
With over 27 years of working with holiday home owners in the water park there’s very little we’ve not dealt with before.
We will be regularly and proactively be in touch with you to share our experience and support you with all aspects of owning a holiday home. From recommendations on how to stage your property to maximise its appeal, to providing information to help you complete your tax returns.
A Responsive, Local and Flexible Service
Hear directly from Vivek Upadhyay, owner of 67 Clearwater about his experience of working with us.
From helping to locate and purchase his holiday home through our sister company Orion Property Sales, to managing the refurbishment and preparation of the property for his guests. Our local and knowledgeable team have been on hand throughout his journey.
Some of the key benefits highlighted by Vivek include:
- The flexibility to use his holiday home whenever he wants.
- Minimal involvement in the management of the property and his guests.
- That his needs have been heard from the start and accommodated.
Interested to find out more?
Download our holiday home owners brochure to find out more about our range of flexible property management options.
Your Cotswold Property Specialists
An an independent, family run business working in the area for over 27 years, we pride ourselves in our strong values. We see our team as family and our holiday home owners as partners, and strive to build trusted, long-term relationships with both.
Whilst small compared to our national competitors, we are well resourced to flex our service as required and are not bound by their constraints. For example, there are no limits to how often and when you can stay in your own property when we manage it on your behalf.
Our strength is definitely built on our team. All are local, know and love the area which really shines through when helping your guests to plan their holidays and their proximity means we can provide a truly hands on and personal service that will bring them back time after time.
Frequently Asked Questions
Yes we can. We offer an extensive onboarding service that covers everything you need to do as a holiday property owner from an initial lettings evaluation report to ensuring your legal obligations are fulfilled, undertaking any remedial work required to get your property ready for your first guests as well as extensive advice and support from our experienced team.
This service has been honed over 27 years of owner feedback and has a value of £975 + VAT but is free to all property owners that sign a management contract with us.
You can find out more about our onboarding service here.
We invest significantly in marketing our properties each year and will promote your property on our website, social media channels and extensive email database. In addition, to extend their reach further we also add all of our properties individually on the leading third-party booking portals.
Another key part of our marketing effort on your behalf is the obtaining of customer reviews for your property. We proactively request these from all guests and promote across all of our marketing activity as well as use the feedback to improve the service we provide or the experience that guests receive.
Unfortunately we can’t. Our fee represents the premium service provided in our Orion Signature Service, honed over 27 years, and we know our owners all feel that it represents good value for money.
We understand that we won’t be the right fit for every owner and aren’t trying to be. We are looking to build long-term relationships with like-minded owners based on trust and transparency.
As such we don’t offer cheaper headline rates just to win new business and then find we can’t meet guest booking numbers, or, increase rates on your property after the initial period. For us, it’s more important that we make sure we deliver on what we’ve promised from the start, and you are happy with the service we provide.
That being said, we do try to offer owners choice which is why we offer our Orion Promote and Orion Bespoke services – please contact us for more information about how these might work for you.
You can find out more about our management service and the benefits we bring here.
Many of our current owners started out by managing their property themselves. From the feedback we’ve had the following are just some of the benefits they have received from moving the management to us:
-No longer feeling stressed about managing the considerable aspects involved in managing a holiday let.
-Gaining back time that was spent on dealing with bookings, guest queries and managing suppliers.
-Peace of mind that they are up to date with legislation and the compliance elements of letting out their property
-Having a trusted “eye on the ground” to ensure their holiday home is well looked after
-Dealing only with 1 point of contact rather than multiple suppliers
-Being able to get local, trusted contractors to undertake work on their property when they need it.
-Not having to be on site to greet guests, contractors or wait for deliveries
-Receiving an expert, hassle fee service, regular timely payments and complete peace of mind that everything is being managed professionally.
-No late-night phone calls from guests about problems with the property or how to use the TV remote!
-Being supported by a friendly and experienced team
-Enjoying their holiday home themselves as and when they want
You can hear directly from some of our owners about their experiences by watching our Owner Testimonial videos.
We look to achieve an occupancy rate of between 70 and 80% as this provides the optimum return for our owners by balancing income generated against their expenses incurred to maintain their property to the required standard.
Our aim is to rent out your property as little as possible for as much as possible.
