Blog

Articles relating to: COVID

What will be open in the local area?

28/01/2020 -

The re-opening of local businesses, attractions and facilities will be up to the business owners, so we are unable to comment officially on their behalf. However, the Cotswold Water Park has created a current status of re-opening guide so you are welcome to take a look at that. But we do still recommend checking directly with the […]

Blog

Articles relating to: COVID

What additional cleaning will you be doing? Including general cleaning, mid-stay cleans and sanitisation of the hot tubs.

26/01/2020 -

All our cleaners, contractors and staff will follow social distancing procedures and everything they’re doing will be inline with government advice. Here you can find our enhanced checklist for house keeping. We already have strict, high-quality procedures in place, but we will be emphasising the sanitation of high touch areas such as handles, windowsills, rails, remote […]

Blog

Articles relating to: COVID

How do I check in and check-out safely?

25/01/2020 -

Arrivals  We will use our key safe check-in, with guests letting themselves in. If you would like a meet and greet, please find more information in FAQ #6. Check-in and Check-out times: – Check-in will be arranged individually with guests to ensure the property is ready following the enhanced procedures. In some cases, check-in may […]

Blog

Articles relating to: COVID

How will social distancing measures affect the meet and greet?

24/01/2020 -

As normal, access to the property will be remotely via a key safe. We will be giving guests the option to have a meet and greet service. We can either do this in person which will be done following social distancing measures, or it can be done over the phone.

Blog

Articles relating to: COVID

What should I do if I become unwell during my stay?

21/01/2020 -

If you become unwell during your stay, or knowingly come into contact with someone who has symptoms of COVID-19, we ask that you get in touch with us to let us know.

Blog

Articles relating to: COVID

How can I contact you if I have any further questions?

20/01/2020 -

Our team are on site, as usual, to help with any concerns or queries you may have. You can get in touch with us before, during, or after your visit by calling 01285 861839, emailing contact@orionholidays.com or using the contact form on our contact page.