How do I check in and check-out safely?


We will use our key safe check-in, with guests letting themselves in. If you would like a meet and greet, please find more information in FAQ #6.

Check-in and Check-out times: –

Check-in will be arranged individually with guests to ensure the property is ready following the enhanced procedures. In some cases, check-in may be delayed beyond 4pm.  Where possible we will always allow guests access as soon as the property is ready.

Check-out will be strictly 10am. If you are leaving before 10am or the night before, please advise us.

We will need to know check-in and check-out times to ensure the safety of all guests and staff so we can arrange the cleaning.

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