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Where is the nearest train station?
24/01/2020 -The nearest train station is: Kemble Train Station Windmill Hill, Kemble GL7 6AW Find more information here:
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Can I still call someone out if there is an issue with the property?
23/01/2020 -Yes, you can give us a call, as usual, and we are able to send out our contractors who will assist. They will comply with all necessary guidelines.
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What is the best Cotswold taxi company to use?
23/01/2020 -Hill’s South Cerney Cabs are (in our experience) a reliable taxi firm that provides cabs across the Cotswolds, whether they are for locals or for people just visiting. Contact Details: Contact Number: 01285 860181 / 07960 660885 https://www.southcerneycabs.co.uk/
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Problems – What to do if anything unexpected happens?
22/01/2020 -We have a member of the Orion Team on call 24/7 so if anything happens that needs urgent attention out of hours, feel free to call. For anything else, please call us during office hours.
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What should I do if I become unwell during my stay?
21/01/2020 -If you become unwell during your stay, or knowingly come into contact with someone who has symptoms of COVID-19, we ask that you get in touch with us to let us know.
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When do I get my refund back?
21/01/2020 -Once housekeeping has checked the property, as long as there are no issues, we will then be able to confirm the refund. It can take up to a week to do this and then a further 3-5 working days to arrive back into your account.
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How can I contact you if I have any further questions?
20/01/2020 -Our team are on site, as usual, to help with any concerns or queries you may have. You can get in touch with us before, during, or after your visit by calling 01285 861839, emailing contact@orionholidays.com or using the contact form on our contact page.
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Can I have a supermarket delivery to my property after I arrive?
20/01/2020 -Yes, supermarkets do deliver to the developments within the Cotswold Water Park. Just give the full address of the property you’re are staying at and any further information with regards to access.
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Where is the best place to go shopping?
19/01/2020 -The best place nearby is Cirencester, full of boutiques, coffee shops, and popular high street retailers you’re sure to find all you need in this beautiful historic market town. McArthurGlen Swindon Designer outlet is located about 25 minutes from the developments. This outlet offers a range of popular restaurants and many designer shops at prices […]
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Where are the nearest restaurants / bars to the developments?
18/01/2020 -The nearest restaurant/ bar are different depending on the development you are staying: Isis and Windrush: The Old Boathouse Pub/ Four Pillars Hotel Spring Lake: The on site Lakeside Brasserie Waters Edge : The Lakeside Brasserie on Spring Lake or The Boathouse at The Four Pillars Hotel Lower Mill : The on-site Ballihoo Club There […]